Connection problems
Confirm that the DARIVIA advisor is selected in ChatGPT. If prompted, reconnect the app and complete Google sign-in. If the connection fails again, send the approximate time of the attempt to support.
Help and contact
Support
Help with access, profile connection, privacy requests and unexpected advisor behaviour.
Contact
Email contact@darivia.com. Include a concise description of what happened, the approximate time and your ChatGPT platform and device. Do not send passwords, authentication codes, payment information or full conversation exports.
Profile access
A saved profile is used only after authentication and permission. Guest guidance may continue without a saved profile.
Revoke access
Use ChatGPT's app or connection settings to disconnect the advisor. Revoking host access stops future calls from that connection; it does not by itself delete records already held by DTI.
Access, correction or deletion
Send a request from the email associated with your connected account to contact@darivia.com. Additional verification may be required before account-related information is disclosed or deleted.
Current release boundaries
Some connected functions in the initial public release remain demonstrations unless a specific live integration is disclosed.
The advisor does not complete purchases, process payments or replace specialist advice in regulated fields.